faq

Frequently Asked Questions

Below are a list of our most commonly asked questions. If your answer isn't covered here, please do not hesitate to reach out to us

  • How long does it take to get my website live?

    Depending on the type of website package you choose, you can be online in as little as 2 to 14 working days. We’ll always aim to beat your deadline—if you need it faster, just let us know!

  • Are there any hidden fees?

    Nope! Everything is clearly outlined in our pricing. The only extras would be anything additional you choose to add. We do have a form submission limit of 1,000 per month, which can be increased at £5 per additional thousand.

  • How long does the subscription last?

    There’s no minimum term for any plan—it can be cancelled month to month. Cancel anytime, but please note this will result in your website being archived.

  • How reliable is “Extreme Reliability”?

    We're so confident your site will not go down that we offer an Uptime Guarantee! If uptime drops below 95% in a given month, we’ll refund that month’s fee.

  • How do I update my website?

    Depending on your package, you’ll either have a CRM to manage content yourself, or we’ll handle updates for you. Feel free to ask based on your package type.

  • Can I use my own domain?

    Yes! If you already have a domain, we’ll connect it for you. If not, we include a free domain with all packages.

  • What is your refund policy?

    We offer a full refund of any fees paid within the first 30 days if you're not 100% satisfied. But we’re sure you’ll love it!

  • Do you do eCommerce?

    We offer eCommerce on a case-by-case basis. If you’re interested, give us a call, email us, or contact us to go over your needs.

  • Can I add a blog later if I don't get one at the start?

    Absolutely! If you decide to add a blog later, we can set it up at any time for a one-time fee of £250.

  • What payment methods do you accept?

    We accept most widely used payment methods including Visa, Mastercard, Apple Pay, Google Pay, and more. We also accept Direct Debit mandates, and for one-off payments, we allow bank transfers for reduced fees.

Testimonials

Trusted Web Designer Across The Country

We help business owners all over the UK turn their imagination into a professional website. We do our clients proud by going above and beyond and never cutting corners. When you work with ZaCT Media, it's like having your own internal web development team.

These two were the best during the process of setting up my website. They were supportive and so patient with me all the way through designing and building. The Final product is so accurate to the idea i had in my mind. I love it. Thanks Again!

Anna S.

Cole made my website in less than 2 days. He was professional throughout the whole process and made it all easy to understand for a tradesman like myself. I would recommend them to anybody who needs a website without the hassle.

Peter M.

I would highly recommend Zact media limited, aka Zac and Cole they are both professional, knowledgeable and are extremely personable. If your looking for a website and a company to maintain and showcase your growing business, then Zact media limited are your one stop shop.

Victoria J.
Packages

Personal Website Pricing Packages

£99

then £12.99 per month
Basic
  • 1 page website
  • 2 Sections
  • No minimum term
  • 2 Working Days Turnaround
  • 1 Email Accounts
  • Free .co.uk or .com web address
  • Initial search optimisation (SEO)
  • SSL security included
  • Ongoing support

£199

then £14.99 per month
Complete
  • 1 page website
  • 5 Sections
  • No minimum term
  • 2 Working Days Turnaround
  • 2 Email Accounts
  • Free .co.uk or .com web address
  • Initial search optimisation (SEO)
  • SSL security included
  • Ongoing support

£279

then £17.99 per month
Premium
  • 1 page website
  • 8 Sections
  • No minimum term
  • 2 Working Days Turnaround
  • 3 Email Accounts
  • Free .co.uk or .com web address
  • Initial search optimisation (SEO)
  • SSL security included
  • Ongoing support

No Questions asked, Full Refund

SSL Secure Payments Visa, Mastecard, Paypal logos

100% of your money back guarantee. No questions asked refund with the first 30 days of your website going live. Simply send an email, text or give us a call.

Contact Us

Get in Touch

Fill out our form with your vision, and we'll get back to you within 24 hours. Prefer to speak directly? Give us a call!

Request a Quote