Privacy Policy

Last Updated: 14/02/2025

Effective Date: 14/02/2025

ZaCT Media ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect and process the following personal information:

Name (when provided via contact forms or inquiries)
Email Address (when provided via contact forms or inquiries)
Phone Number (when provided via contact forms or inquiries)
IP Address (automatically collected in server logs for security and diagnostic purposes)

We do not collect sensitive personal data or conduct large-scale tracking of individuals.

2. How We Use Your Information

We use the information we collect for the following purposes:

Responding to inquiries and customer service requests.
Providing and maintaining our website and services.
Improving our website experience.
Marketing communications (if consent is given).
Diagnosing technical issues and enhancing security.

We do not sell or share personal data with third parties for commercial gain.

3. How We Share Your Information

We may share your personal data only in the following circumstances:

Legal Compliance: If required by law, court order, or to protect our legal rights.
Service Providers: With trusted third parties who assist us in operating our website (e.g., hosting providers). These third parties are contractually obligated to safeguard your data.

We do not share your personal data for advertising purposes.

4. Data Retention

We retain your data only as long as necessary:

Contact inquiries: Retained for up to 2 years for reference and follow-up.
Marketing communications: Retained until you opt-out.
Server logs (including IP addresses): Retained for 30 days for security purposes.

You can request data deletion at any time (see Section 6).

5. Cookies & Tracking

Our website uses cookies to improve functionality and user experience. Cookies may be used for:

Analytics (e.g., Google Analytics) to understand website usage.

You can manage cookie preferences via your browser settings.

6. Your Rights Under Data Protection Laws

Depending on your location, you may have the following rights:

Right to Access – Request a copy of your data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure – Request deletion of your personal data.
Right to Object – Object to the processing of your data for marketing.
Right to Restriction – Limit how we use your data.
Right to Data Portability – Request transfer of your data to another service provider.

To exercise these rights, email us at hello@zactmedia.co.uk.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is 100% secure, so we encourage caution when sharing personal data online.

8. External Links & Third-Party Services

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage users to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@zactmedia.co.uk
Phone: 07580403444

By using our website, you agree to this Privacy Policy.